SUPPORT

How can we help?

For help with AddRite, contact [email protected]. Please include your username, device, and a short description of the issue. Never send your passkey or recovery code.

Account access

AddRite uses passkeys instead of passwords. If you lose access, use the recovery code provided when your passkey was created. If you still need help, contact support so we can review account ownership.

Safety reports

Report a profile, post, conversation, or message in the app using its menu and choosing Report. For urgent child-safety concerns, email [email protected]. See our child safety standards.

Delete your account

In AddRite, open Settings → Delete account. If you cannot sign in, email [email protected] with your username. Account deletion removes your profile, posts, conversations, messages, and stored media, subject to limited safety or legal retention.

Privacy and terms

Read the Privacy Policy and Terms of Service.